GSA Schedule is a government-wide contract vehicle that supports government requirements for high-performance solutions by providing access to state-of-the-art commercial hardware, software, and professional services. Filius Schedule provides the following Special Item Numbers (SINs):

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• SIN 511210, Software Licenses for Teneo AI Solutions.

• SIN 54151S, Information Technology Professional Services for database planning and design; systems analysis, integration, and design; programming, conversion, and implementation support; network services, data/records management, and testing.

• SIN 561210FS, Facilities Support Services for planning, designing, managing, operating, and maintaining reliable and efficient systems, equipment, facilities, and logistics infrastructures to improve equipment and logistics performance, and reduce life cycle costs. Examples include complete turnkey operation, maintenance and support services, Base facilities operation (excluding computer operations), depot maintenance, preventative maintenance planning, fleet/property management and maintenance, mobile utility support equipment operation, maintenance and repair, strategic account/project management, integrated facility management and operations management, and related services to support operations within facilities.

• SIN 561422, Automated Contact Center Solutions for products, equipment, software, and services to establish and maintain contact center capabilities. These include automated and attended managed solutions that allow agencies to respond to inquiries from the public. Automated services include but not limited to Artificial Intelligence (AI), Chat Bots, Robotic Process Automation, Interactive Voice Response (IVR), Voice/Speech Recognition, Text-to-Speech, Voicemail, Callback, Web Callback, Email Delivery, Hosted Online Ordering, Hosted Email Web Form, Hosted FAQ Service, etc.

• SIN Order-Level Materials acquired in direct support of an individual task or delivery order placed against a Schedule contract or Blanket Purchase Agreement.

• SIN Ancillary Supplies and Services not within the scope of any other SIN on this Schedule. These supplies and/or services complement Filius' offerings to provide a complete solution.

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